Returns Policy
At Print City, we take pride in providing custom garments tailored specifically for sporting clubs and teams. Due to the custom nature of our products, please note the following terms regarding returns:
1. No Change of Mind Returns: Custom garments cannot be returned or exchanged due to change of mind. Each order is specially made according to your specifications, and therefore cannot be restocked or resold.
2. Defective Products: If a garment is found to have a manufacturing defect, we are happy to replace it with an identical item (same design, size, and specifications). Please contact us within 7 days of receiving your order to report any defects so we can arrange a replacement.
3. Incorrect Sizing: As all garments are made to order, returns due to incorrect sizing cannot be accepted. We strongly encourage you to visit our showroom to try on garments or consult the sizing charts available on our website to ensure the accuracy of your order.
Visiting Our Showroom:
For those who wish to confirm sizes before ordering, we welcome you to visit our showroom located in Murray Bridge. This allows you to try on garments to ensure the perfect fit.
Sizing Charts:
Comprehensive sizing charts are available on our website. We urge you to carefully review these charts and measurements before placing your order to avoid any sizing issues.
Contact Us:
Should you have any questions or require assistance with your order, please do not hesitate to contact us. Our team is here to provide support and ensure your satisfaction with every custom garment.